Learning Pool Integration

This article discusses how the Learning Pool integration can help your business address employee performance challenges by connecting with our QA Learning Platform. You must be an admin to access the screen in QA's Learning Platform where you can enable the integration. 

Learning Pool Integration Goal

QA Learning Platform content will surface in your Learning Pool instance to create a centralized hub for training. This capability enables your learners to find the best-in-class training provided by QA plus custom content and training on various topics with a seamless experience.

All available self-paced content in QA's Learning Platform is automatically synced on the Learning Pool and learners' activities/completions are automatically synced back. This enables viewing all the training completed in one centralized location, without switching between different platforms to access and aggregate all tracking data.

Data that QA shares with the Learning Pool

The Learning Pool integration consists of two main data exchanges:

1. Content Registry: This consists of the full course catalog available in the QA platform (Marketing and Tech portfolios).
2. User completion: This represents the list of courses each user has completed on the QA platform. 

User flows and seamless authentication.

Thanks to the Single Sign-On (SSO), authentication is seamless. 'SSO' automatically logs learners into the QA Platform so they can access content instantly without needing to log in again.

Note: This feature is only available when you configure 'SSO' correctly on the QA platform side. Otherwise, the learner will need to re-login again before accessing the content.

Embedded Player

This new feature in our platform enables you to provide the best experience for your learners while managing their training courses. When your learners open a course in the Learning Pool's platform, they will only see the player without the ability to navigate to other content. The user will not get lost accessing multiple platforms with different navigation experiences, but once the training is completed, the learner can return to the initial platform (Learning Pool).

How to request the Learning Pool integration

QA will activate the Learning Pool integration for your account. To do so, we need API credentials for your Learning Pool instance. Once QA has your Learning Pool authentication information, setting up the integration is quick. You might like to test your integration in a staging environment before activating it in production, in which case the testing time is up to you. To start the process, contact your CSM or contact support@cloudacademy.com