Can I use my SSO integration to upgrade members to team managers or admins?

No, your authentication provider does not provide information through the SSO process to allow the QA platform to upgrade members. However, if you use Microsoft Azure Active Directory, it is possible to set up a separate integration called AD Sync.

Important: AD Sync can infer which of your members is a team manager. It cannot determine which members should be promoted to administrator.  

If you use Microsoft Azure Active Directly, the AD Sync integration can provision all the users and their managers. It can use that relationship to generate the organization hierarchy.

If you are interested in setting up AD Sync for your organization, contact your CSM or support@cloudacademy.com.