QA is always happy to hear from you, and we are proud of our world-class customer support teams. If you need help with our website, your account, or any of our features, we are happy to help!

Would you like to chat?

You can get real-time help with your hands-on labs during regular business hours. Just click the Support button in the lower right corner of any Hands-on Lab

See How can I get help if I have a problem with Hands-on Labs? for more information. 

Trouble Logging in?

You can chat with support from the login screen by clicking the black Support button.

Find Answers to Common Questions

You can use the help center to search and discover answers to many common questions and concerns. From your dashboard, click on the help button located toward the top right corner of your screen.

From here, you can click Search help center to learn from hundreds of articles specifically written to help you find the answers you need. You can also navigate directly to support.cloudacademy.com and use the search box, or click on any of the categories below the field.

You can also contact support right from this help center by clicking on the Submit a request link the upper right-hand corner. Then, fill out the form and click Submit.

Email Support

If you prefer, please email platformsupport@qa.com, and one of our incredible customer support representatives will respond as soon as possible.

See What can I expect from QA support for more information.