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  1. QA Help Center
  2. FAQs
  3. Account and Subscription Questions

Account and Subscription Questions

  • How do I change my login email
  • How to reset your password
  • I want to be a QA Tester
  • What personal data does QA collect and store about users?
  • Why didn't I receive a receipt?
  • Invite a Guest FAQ
  • Can I use Gmail's aliasing capability to sign up for a QA account?
  • What can I expect from QA support?
  • Can I pause my subscription?
  • How do I remove my account data from QA permanently?
  • Is QA GDPR compliant?
  • What subscriptions are offered and how do I renew?
  • How do I apply a promo code?
  • How do I subscribe to (and unsubscribe from) your mailing list?
  • Is There an Education/Student Discount?
  • Is financial aid available?
  • Why do you need my mailing address?
  • What is your refund policy?
  • Why do I have to provide my credit card details?
  • How can I remove my credit card information?
  • How can my membership rate change over time?
  • Why can’t I sign in?
  • What payment methods do you accept?
  • How do I change my login email?
  • How do I change my billing frequency?
  • How Do I Cancel My Subscription or Turn Off Auto-Renewal?
  • Which plan should I choose?
  • Can I skip the free trial to access locked content?
  • How can I reactivate a cancelled subscription?
  • How can I update my billing information?
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